Financial Policy

Patient Billing

We are committed to providing our patients with the best comprehensive dental care possible. Please review our financial policy to ensure your understanding regarding your responsibilities.

The doctor always recommends your treatment based on your dental needs, not by what your insurance company covers.  Dental insurance is a benefit to help assist you with the cost.  All charges you incur for your dental care are your responsibility regardless of insurance coverage.  As your dental provider our relationship is with you and not the insurance company.  We are Excellus BC/BS Participants and we will process all dental insurance plans for our patients.

We will do our best to give you an estimated co-payment amount if you have concerns regarding coverage prior to an appointment.  The estimate is based on information received from your insurance company. It is not a guarantee of payment or approval from the insurance company.  Your estimated amount is due at the time of service. We will complete and submit the forms to all insurance companies for benefits.  Once insurance processes, if there is a remaining amount due, a statement will be sent to you.

Once you receive a statement, please submit the balance within 30 days.  Collection action will be taken on any accounts over 60 days.  We realize sometimes extreme cases arise that may affect timely payment and if necessary, please contact us directly for assistance in handling this matter.

Our practice accepts cash, personal checks, Master Card, Visa, Discover and American Express. Third party financing is available through Care Credit upon approval. We will be happy to supply the information for this if you are interested.

Please remember you are fully responsible for all fees charged by this office regardless of your insurance coverage.

Insurance Information

At Victor Family Dentistry we make every effort to provide you with the finest care and the most convenient financial options. To accomplish this we work hand-in-hand with you to maximize your insurance reimbursement for covered procedures. If you have any problems or questions, please ask our staff. They are well informed and up-to-date. They can be reached by phone at 585-924-3240.

Please bring your insurance information with you to the consultation so that we can expedite reimbursement.