Financial Policy

Patient Billing

We are committed to providing our patients with the best comprehensive dental care possible.  Please review our financial policy to ensure your understanding regarding your responsibilities.

The doctor always recommends your treatment based on your dental needs, not by what your insurance company covers.  Dental insurance is a benefit to help assist you with the cost.  All charges you incur for your dental care are your responsibility regardless of insurance coverage.  As your dental provider our relationship is with you and not the insurance company.

We do our best to give you an estimated co-payment amount due based our fee schedule.   All insurance companies have varying treatment allowances, waiting periods and fee schedules. Therefore, your financial responsibility may be higher once your insurance processes for payment.   We are contracted and within Excellus BC/BS network for most of their plans. We will also process for payment to a majority of dental insurance companies.  Once insurance processes, if there is a remaining amount due, a statement will be sent you.  Please submit the balance within 30 days.  Collection action will be taken on any accounts over 60 days.  We realize sometimes extreme cases arise that may affect your timely payment and if necessary, please contact us directly for assistance in handling this matter.

Our practice accepts cash, personal checks, Master Cared, Visa, Discover and American Express.  Third party financing is available through Care Credit upon approval. We will be happy to supply the information for this if you are interested.

Please remember you are fully responsible for all fees charges by this office regardless of your insurance coverage.


At Victor Family Dentistry we make every effort to provide you with the finest care and the most convenient financial options.  If you have any problems or questions, please ask our staff. They are well informed and up-to-date. They can be reached by phone at 585-924-3240.

Please bring your insurance information with you so that we can expedite reimbursement.